Careers
Front of House Assistants
About The 99 Club
The 99 Club is an award winning comedy club, working with some of the finest comedians in the country and managing a busy programme of daily comedy shows in a number of West End locations. The 99 Club has been awarded Best London Comedy Club at the Chortle Awards for the last 8 years and the Best UK Club 2015. We work with a large pool of extremely talented national and international comedians, who regularly appear on TV shows such as Live At The Apollo, Mock The Week, Russell Howard’s Good News, Never Mind The Buzzcocks and Michael McIntyre’s Comedy Roadshow.
About The Post
We are looking for enthusiastic Front of House Assistants with an interest in stand-up comedy to help us run our evening shows (around 2-3 shifts a week including Saturdays). The role is also suitable for students.
Shifts are paid as follows:
Tuesdays – Fridays & Sundays: 6.30pm – 10.30pm, £40
Saturdays: 6.30pm – 10.30pm, £40
Saturdays: 5.30pm – 10.30pm, £55
Saturdays: 5.30pm – 11.30pm, £60
Locations: All our venues are located in Leicester Square and Covent Garden areas.
Job responsibilities:
- To assist with pre-show venue set up, including seating plan, stage and comedians’ green room
- To operate the sound and lighting desks
- To manage reserved seating plan & seats reserved for latecomers
- To manage the petty cash
- To check the door list
- To operate the Box Office desk and sell tickets on the door
- To meet and greet customers upon arrival and check customers’ tickets
- To inform customers of club’s code of conduct
- To show customers to their seats
- To answer customers issues / complaints
- To report any issues to the management team
- To look after the promotions team
- To liaise with comedians
- To ensure acts and intervals run as scheduled
- To pack up the chairs in the end of the show
Please note that you must be available to work on Saturdays.
We are looking for the right people to start ASAP/in end of July. Interviews are scheduled for the w/c 23rd July 2018. If you are interested in the job please contact us NOW and send your CV and Cover Letter to [email protected]
Team Leader
About The Post
We are now looking for a Team Leader who can support our Front of House Assistants and Promotions Team as well as run the comedy shows.
This post is a key addition to the 99 Club, ensuring the smooth running and the on-going improvement of its growing programme of shows. The Team Leader must ensure that all our venues are a safe, welcoming and accessible place for all its visitors, comedians and staff members.
The Work Schedule
Thursdays, Saturdays & Sundays: 6.30pm – 10.30pm
This role is suitable for an arts student or a recent graduate with some box office/FOH/tech experience.
Job responsibilities
- To supervise and maintain contact with all 99 Club freelance FOH Assistants and Promotions team
- To make sure freelance staff are motivated and performing their jobs to a highest standard
- To report show details to the management team
- To ensure that rooms are set up adequately depending on the number of people attending the show
- To deal with any reasonable technical requirements e.g. setting up stage, lights and PAs
- To print the door lists, vouchers, accounts sheet & behavior bond forms and make sure they are stocked at all times
- To make sure that doors open on time
- To oversee the box office and make sure that box office is open on time and tickets are sold for all 99 Club venues
- To coordinate the Promotions team & make sure they are effectively selling tickets for the shows
- To count float and petty cash
- To sell tickets and manage ticket lists for all events
- To oversee the cash door sales and make sure they are accounted correctly
- To welcome, direct and help all audience members and act as the first port of contact for face to face enquiries
- To direct enquiries to the management team when necessary
- To be responsible for overall customer service and deal with any customer queries/complaints
- To ensure that adequate and up to date signage and promotional materials relating to the 99 Club shows are displayed neatly and visibly (i.e safety notices, flyers, posters etc)
- To ensure that the comedians’ area is clean and tidy and stocked with water
- To ensure that all Health and Safety, Fire Safety requirements are maintained in all 99 Club venues
- To produce an End of Day Report including visitor numbers, performer comments, audience reaction, customer comments, maintenance issues
- To identify and report to the Management team any maintenance work that needs attention
PERSON SPECIFICATIONS:
Essential
- Experience working in a front of house role, preferably within an arts venue
- A ‘can do’ attitude
- Excellent communication skills, written and verbal
- Ability to think quickly, respond calmly and effectively whilst working under pressure
- Ability to problem solve and take the initiative
- Excellent organisational and time-management skills
- Ability to handle basic box office finance
- Ability to lead a team of freelance staff
- A strong work ethic
Desirable
- Experience within the comedy sector
- Experience of liaising with a wide range of customers
- Cash handling
This is a freelance post. The fee is £180.00 covering all 3 shifts.
We are looking for the right person to start in end of July/beginning of August. Interviews are scheduled for the w/c 30th July 2018. If you are interested in the job please contact us NOW and send your CV and Cover Letter to [email protected]